Terms of Service

Last updated October 9, 2026

These terms are the agreement between you and The Plugins Company for using Consentful: the plugins and apps, the banner that runs on your sites, the dashboard at https://consentful.theplugins.co and any related services. By creating an account, installing Consentful or buying a plan, you agree to them.

The service

Consentful gives you a cookie-consent banner for your websites on Framer, Webflow, WordPress, Shopify or any site via an embed snippet, together with a dashboard to manage licenses and domains.

We may improve and change the service over time. If we remove a paid feature you rely on, we will tell you in advance.

Your account

You must give accurate information, keep your password safe and be at least 16 (and old enough to form a contract where you live). You are responsible for everything done through your account. If you use Consentful for a business or clients, you confirm you may accept these terms for them.

Plans, sites and licenses

  • The Free plan covers one site with the basic banner, forever.
  • Paid plans unlock every Pro feature; they differ only in how many sites you can run: Solo 1, Studio 5, Agency 25, Lifetime 3.
  • A "site" is one root domain and all of its subdomains, on any platform. Preview and staging domains (such as *.framer.website, *.webflow.io, *.myshopify.com, localhost) do not use a site.
  • Your license key is for your own sites and the client sites you manage. Do not publish, share or resell it.
  • You can move a site slot to another domain from the dashboard; a slot can be swapped once every 30 days.
  • The Lifetime plan is a one-time purchase covering the product and its updates for as long as we offer the product; future net-new premium modules may be sold separately.

Payment

Dodo Payments is our merchant of record: it processes payments, charges applicable taxes and issues invoices. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the dashboard; access continues until the end of the period you paid for.

We may change prices for future billing periods; we will tell you at least 30 days before a price change affects you.

Payments are non-refundable except where the law requires a refund — see our Refund Policy.

Your compliance responsibilities

Consentful is a tool that helps you collect and respect visitor consent. It is not legal advice, and using it does not by itself make your website compliant with GDPR, the ePrivacy Directive, CCPA/CPRA or any other law. You are responsible for configuring it correctly for your site — the categories, scripts, wording and regions — for your privacy and cookie policies, and for any legal advice you need.

Documents produced by the legal-document generator are templates to start from. Review them, ideally with a lawyer, before you publish them.

Acceptable use

Do not:

  • bypass, disable or tamper with licensing, activation limits or the "Powered by Consentful" credit;
  • reverse engineer the service except where the law allows;
  • use the service to break any law or mislead visitors about how their data is used;
  • overload or attack our servers or other customers' sites;
  • resell or white-label the service without our written agreement.

Branding

The banner shows a small "Powered by Consentful" credit on every plan. It must not be removed or hidden.

Intellectual property

Consentful, its code, design and brand belong to The Plugins Company. We grant you a non-exclusive, non-transferable license to use it according to your plan while these terms are in effect. Your content — your banner text, settings and site data — stays yours; you let us store and process it only to run the service for you.

Availability

We work to keep the service fast and available but do not guarantee it will be uninterrupted. The banner is built to fail safe: if our servers cannot be reached, consent collection and script blocking keep working on your site.

Termination

You can stop using the service and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or if we must by law, and will tell you why where we can. If we discontinue the service entirely we will give reasonable notice.

Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties not expressly stated in these terms, including fitness for a particular purpose and that the service will make you legally compliant.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or data, or fines imposed on you by regulators, and our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

Changes to these terms

We may update these terms. For material changes we will email account holders at least 30 days before they take effect. If you keep using the service after that, the new terms apply; if you do not agree, you can cancel before then.

Governing law

These terms are governed by the laws of the country in which the operator of The Plugins Company is established, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

Contact

Questions about these terms: support@theplugins.co.

Terms of Service | Consentful